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In contemporary architecture, digitalization is no longer optional: it is the key to safe, efficient, and sustainable buildings. In this scenario, KONE is positioned as a global leader, offering digital solutions that transform the concept of vertical mobility and space management.

Predictive maintenance and connectivity

KONE 24/7 Connected Services uses IoT sensors and artificial intelligence to monitor elevators and escalators in real time. This approach prevents breakdowns, reduces downtime, and ensures operational continuity, a crucial advantage for complex buildings such as hospitals, hotels, and skyscrapers.

User experience and smart management

Through KONE Online and KONE Mobile, owners and facility managers can access intuitive dashboards to check the status of their equipment, plan maintenance, and receive real-time notifications. The KONE Elevator Call app adds an extra level of comfort: all you need is a smartphone to call the elevator, reducing waiting times and promoting touchless solutions

KONE Remote Service: immediate and secure assistance

KONE’s remote service allows operators to intervene on systems without being physically present, thanks to secure connections and advanced protocols. This solution reduces response times, optimizes maintenance, and ensures operational continuity even in critical situations. For architects and builders, this means designing buildings that integrate advanced support technologies, increasing the value and resilience of structures.

Integration with the digital ecosystem

KONE APIs allow elevators and escalators to be connected to building management systems and smart building platforms. This paves the way for innovative scenarios: from integration with delivery and cleaning robots to automated access management.

Why is this relevant for architects and builders?

Integrating KONE digital services means designing safer, more sustainable and future-proof buildings. The combination of connectivity, predictive analytics and intelligent design not only increases property value, but also helps create spaces that meet the needs of an increasingly digital society.

“Digital transformation is not just about technology, but about vision – explains Francesca Poletti, who holds the position of Digital & Innovation Business Developer for Italy and Iberia at Kone -. With KONE digital services, buildings become intelligent ecosystems that can communicate with those who live in them and those who manage them. For us, innovation means anticipating needs, ensuring safety and creating seamless experiences. This is how we shape the future, making every floor a better place for those who live there.”